Kattenberg, movers since 1904!
Customer-oriented, quality-conscious, skilled and representative are qualities you might not immediately associate with a more than 100-year-old. Yet these qualifications fit Kattenberg. From a horse and cart in 1904 to a multifunctional logistics service provider today. Much has changed over the past 100 years, but the objective has remained the same: to win trust by delivering quality. In our organization everyone is equal. From movers to foremen and from office staff to crane drivers: everyone is a Kattenberg ambassador.
Customer-oriented
Customer orientation is our distinguishing feature! We think along with the customer and give non-binding advice in the field of removals and our service activities. We look further where other (moving) companies stop. We write the Customer with a capital letter and always ask ourselves how the Customer wants to be helped. We call this the difference between satisfied and enthusiastic. The main focus points we use for this are pleasure in our work and unburdening the Customer. We are movers with experience and expert in the field of unburdening. All our Kattenberg advisors are well trained and score highest on customer friendliness and professionalism.
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Quality-conscious
Quality is the crown (Kattenberg is not for nothing Court Supplier) of our work. We believe it is important that the quality within Kattenberg is high. We therefore expect that everyone involved in the organization pays attention to this and strives for perfection. We are constantly looking for improvements and ensure that quality is guaranteed. In order to guarantee quality, everyone in the organization must be aware of the agreements made. Therefore, as Kattenberg ambassadors, we always keep our appointments and call customers when appointments change or when things take a little longer. We handle customer data with care and treat our customers’ goods as if they were our own.
Skilled
Work is done for and by people. We as Care movers are well aware of this. The quality delivered depends on the professionalism of people. Whether it concerns safety, environmental awareness or reliability. Safeguarding our professionalism permanently can be done with professionalism. We always speak positively about our employees and the organization. We also pursue this with our century-old slogan: “Kattenberg, worth your trust!”.
Representative
Our employees are Kattenberg’s business card. This applies not only to the people being moved, but also to the people around them. They therefore dress neatly in company clothing. After all, this ensures a unanimous image of our organization. Having our staff neatly dressed gives the customer a good feeling about the company. In addition, we train our staff well and retrain them where necessary so that everyone continues to develop as individuals, but also as a team. Our vehicle fleet is also important for a representative appearance. We use high-quality equipment and having a nice fleet of vehicles is part of our corporate culture. Just like: having fun in our work, because that always works well.
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